AirAsia Berhad was established with a single objective - making flying possible for everyone. Since its inception AirAsia has become not only Asia’s largest low-cost airlines, it has also been consistently ranked as one of the leading airlines in the world. In its quest for making flying possible for everyone, AirAsia has broken travel norms all across the globe and is currently one of the world’s most reliable low cost airlines. AirAsiaBerhad is headquartered in Kula Lumpur, Malaysia. Through the mantraof innovative solutions, efficient processes and a passionate approach to business, AirAsia has established route networks over 20 countries. AirAsia’s associate companies include reliable names such as AirAsia X, Thai AirAsia, Indonesia AirAsia, Philippines' AirAsiaInc and AirAsia Japan. AirAsia is set to take low-cost flying to an all new high with its belief in the motto "Now Everyone Can Fly"
|Airline Full Name||AirAsia (India) Pvt. Ltd.|
|Airline Founded||28. Mar 2013|
|Started Operations||12. Jun 2014|
|Airline Base / Main Hub||Madras - Chennai International (MAA / VOMM)|
|Fleet Size||5 Aircraft (+ 1 On Order/Planned)|
|Average Fleet Age *||3.8 Years|
|Aircraft Type||Current||Future||Historic||Avg. Age||Total|
|Airbus A320||5||1||3.8 Years||6|
|VT-APJ||4346||Airbus A320-200||(hidden)||Due||Stored||5.3 Years|
|VT-ATB||6034||Airbus A320-200||(hidden)||29. Aug 2014||1.6 Years|
|VT-ATF||6015||Airbus A320-200||(hidden)||11. Mar 2014||1.6 Years|
|VT-BLR||4070||Airbus A320-200||(hidden)||27. Apr 2015||lsd||6.0 Years|
|VT-JRT||3448||Airbus A320-200||(hidden)||23. Jan 2015||The Pioneer - A tribute to JRD Tata cs||7.6 Years|
|VT-RED||5824||Airbus A320-200||(hidden)||15. Dec 2014||2.0 Years|
Checked baggage can be pre-booked at a discounted rate online or standard rate at the airport check-in counters.
|Each checked baggage must not exceed:
81cm (H) x 119cm (W) x 119 cm (D) and
32kg in weight.
Checked baggage weight available onlineDomestic – 15kg/ 20kg/ 25kg/ 30kg/ 40kg
International – 20kg/ 25kg/ 30kg/ 40kg
Note: Checked baggage weight can only be shared with passengers in the same booking number. Each single item has to weigh less than 32kg and is subject to occupational health and safety requirements
Baby buggies/prams/strollers and other mobility devices can be checked in for free!
All baggage must be checked-in at the airport:
|at least 45 min
prior to departure time for AirAsia domestic flights (except flights departing klia2)
at least 1 hr
prior to departure time for AirAsia international flights, AirAsia X and all flights departing from klia2
Your bags are automatically tagged to your final destination with AirAsia FLY-THRU (connecting flights) service.
Guests checking in baggage which exceeds the pre-booked allowance will be charged on a per kg basis based on our fee schedule.
Alternatively, guests may also purchase 15kg baggage for both domestic and international flights.
Smaller musical items such as a guitar, cello, violin or viola which exceed our cabin baggage dimensions provided it is within 75kg (dimensions: H 103cm x W 41cm x D 41cm) may be carried in the cabin if a seat for it has been reserved and the appropriate fare paid. There is no baggage allowance associated with the purchase of an extra seat.
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Quote your BIG Shot ID and earn 1 BIG Point for every RM2 spent when you pre-book your baggage!
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Each guest is allowed one piece of cabin baggage AND 1 laptop bag OR 1 handbag on-board. The main cabin baggage shall not exceed 56cm x 36cm x 23cm and does not weigh more than 7kg. This baggage should also be able to fit under the seat in front of you or the overhead compartment.
For security reasons, certain restrictions have been introduced to limit the amount of liquids, aerosols and gels (LAG) that guests may include in their cabin baggage on international flights.
The following items are allowed to be included in cabin baggage
Each checked baggage must not exceed 32kg
Sports equipment weight available onlineDomestic -15kg/ 20kg/ 25kg/ 30kg/ 40kg
International - 20kg/ 25kg/ 30kg/ 40kg
The following items will be charged with a sports equipment fee. All other sports equipment will be under the checked baggage allowance. The sporting equipment fee can be either pre-booked at a discounted rate online or at a standard rate at the airport check-in counters.
The following equipment are accepted as part of your check-in baggage.
Due to large sizes and handling complexities, certain sporting equipment may not be able to go through airport baggage systems or fit in the aircraft hold and thus the following equipment will not be accepted for carriage:
If you have a checked baggage missing, please approach one of our friendly guest service officers immediately.
You will need to provide your baggage tag that was given to you at the time of check-in for us to track your baggage through our Baggage Tracing System. Our guest service assistants then will update you on the status of the baggage periodically.
Your baggage will be declared missing after a period of 7 days for Domestic travel, and 14 days for International travel, from the date of the PIR. In this situation, you will need to prepare the following documents:
Guests will be contacted by our Central Baggage Tracing Office staff for further action.
The following telephone numbers are for missing baggage enquiries only. No other enquiries will be dealt with at these numbers:
Kuala Lumpur Central Baggage Tracing Office: +603 8778 5495
Bangkok Central Baggage Tracing Office: +662 562 5869
Jakarta Central Baggage Tracing Office: +6221 5591 6126 and +6221 7034 6616
Alternatively, you can fill up our e-form here by selecting "Baggage" at the "Type" field.
Please note that we do not accept any responsibility for personal belongings misplaced or lost on board the aircraft or in the airport terminal. All items carried by you are solely at your own risk. Any items found on board will be forwarded to the lost property offices at the respective airports. Any items found at the airport terminal will be handed over to the airport authorities.
If your baggage has been delayed, we will make the necessary arrangements to deliver it to your local address provided in the PIR form as and when it arrives. Arrangements will also be made to assist you should items of baggage arrive damaged.
If you wish to file a claim or an action regarding delay of checked baggage, you must notify us within twenty-one (21) days from the date the baggage has been placed at your disposal.
If your baggage is damaged, you should immediately approach one of our friendly guest service officers. Details of the damage to your baggage will be recorded and you will be offered immediate assistance, if necessary. Please note that damage to accessories and wear and tear may not be covered by us.
If your bag is damaged as a result of over-packing or unsuitable packaging, our liability will be reduced.
If you wish to file a claim or an action regarding damage to checked baggage after you've left the airport, you must notify us as soon as you discover the damage, and at the latest within 7 (seven) days of receipt of the baggage.
Dangerous goods are items or substances that may endanger the safety of the aircraft or guests onboard. Please ensure that you do not pack items specified in this list in your cabin baggage or checked baggage.
|Explosives||Misc. (including Dry Ice and Petrol)||Flammable
The following items are prohibited in your baggage whether it is checked in or not:
|Firearms and ammunition|
|Explosives, flammable or non-inflammable gas (such as aerosol paints, butane gas, lighter refills)|
|Refrigerated gas (such as filled aqualung cylinders, liquid nitrogen)|
|Flammable liquids (such as paints, thinners, solvents)|
|Flammable solids (such as matches, fire lighters)|
|Organic peroxides (such as resins)|
|Infective substances (such as viruses, bacteria)|
|Radioactive material (such as radium)|
|Corrosive materials (such as acid, alkali, mercury, thermometers)|
|Magnetic substances, oxidizing materials (such as bleaches)|
|Weapons such as antique firearms, swords, knives and similar items provided that such items may be allowed as checked baggage at our absolute discretion for very special reasons|
You may not carry the following items into the security restricted area and in your hand luggage:
This list is not exhaustive and other items may be included. We reserve the right to confiscate any item deemed as a threat to the safety of our guests.
Apart from items on above list, some airports may have added restrictions. To ensure you comply by the rules always check with the airport before you fly.
India's number one travel agent with an experience of over 38 years in travel and hospitality industry of India, we have a very slight chance of error when it comes to show "Incredible India".
6E Central Market, Ashok Vihar,
Delhi - 110052, INDIA